In ChatBot, essential things happen under the cover. Go to the Settings section to change your owner’s email address, manage User Segments and your Team, see your invoices and manage subscription, see your API keys.
Click the Avatar icon on the left sidebar to view your Settings section. You’ll find six main categories: Team, Bot Settings, Subscription, Account, Data Management, and Developers. Let’s walk quickly through each of them.
Team
You can add and remove teammates, assign roles, and check teammate statuses in this section.
Bot Settings
In the Matching Systems section, choose Confidence level and adjust Lifespan.
You can manage your User Segments here. You can add new Segments here or manage users added to them.
Subscription
You can quickly check your current plan in the Your Subscription section. You can downgrade and upgrade it at any time in the billing cycle. You can also see when the next charge will be.
In the Invoices section, you can check and download your past invoices.
Account
In this section, you can change your password. You can also change the owner’s email address.
Data Management
All customer information collected by ChatBot is saved in the Archives and the Users section by default. This section allows you to set an automatic chat deletion if needed.
Developers
This section is dedicated to developers. Here, you can find the Developer access token - this token is only for you and should be kept private. This token allows you to make requests to our API.
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