Use LiveChat goals in your chatbot and know your bot’s performance.
Add goals to your bot to measure how well they are performing. You can track successful purchases, sign-ups, or anything else you want.
LiveChat allows the creation of three types of goals:
Learn how to configure goals
-
Go to your LiveChat account and follow these steps to add new goals.
-
Copy the goal’s ID.
-
Go to your ChatBot account and open the bot.
-
Add the Mark Goal action to the bot.
-
Open the Mark Goal action and paste the goal ID.
-
Close the action. Every time a conversation arrives at this point of the bot, the goal will be achieved.
Read more: